New Braunfels Hand & Physical Therapy
We take your privacy seriously. This page provides a clear overview of how your information is handled. For full legal details, please refer to our complete Notice of Privacy Practices.
What Information We Collect
- Basic personal information (name, contact details, date of birth)
- Insurance and billing information
- Health information related to your care
- Website usage data (performance and security)
How We Use Your Information
- Provide and coordinate your care
- Schedule appointments and communicate with you
- Process billing and insurance claims
- Improve services and patient experience
- Maintain system security and comply with legal requirements
How Your Information Is Shared
- We do not sell your information
- Shared only with care providers, insurers, and necessary service partners
- Disclosures may occur when required by law
- All parties are required to safeguard your data
How We Protect Your Information
- Administrative, technical, and physical safeguards
- HIPAA-compliant systems and protocols
- Continuous monitoring for security and integrity
Your Rights
- Access your medical records
- Request corrections
- Request limits on use or disclosure
- Request confidential communications
- Receive an accounting of disclosures
Your Choices
- Direct how information is shared with family or caregivers
- Choose how we contact you
- Request certain restrictions where applicable
Website Privacy
- Limited technical data may be collected for performance
- Cookies may be used to enhance user experience
- Browser settings allow control of cookies
Our Commitment
- Protect your health information
- Follow strict privacy standards
- Notify you of any breach
- Use data only as described
Questions or Concerns
Please contact us through our website or clinic if you have questions about your privacy.
Full Privacy Notice
For complete details, please review our full Notice of Privacy Practices available on our website.
